Frequently asked questions

General

  • Simpla is an AI-powered platform designed to streamline and simplify accounting, tax, and financial analysis for SMEs and startups. It aims to provide precise, personalized, and automated solutions that redefine traditional financial advisory in the MENA region and beyond.

  • Simpla utilizes cutting-edge AI technology to serve as tax advisor to its users, providing insights with legal implications that are based on real-time and updated laws within the MENA region, invoice capture through OCR and validation and interprets your data to provide a comprehensive financial analysis, enabling the business to make informed strategic decisions.

  • Yes, Simpla is designed to be user-friendly and intuitive. It offers a simple and easy-to-navigate interface, reducing the learning curve for individuals without extensive accounting knowledge. You may also check our tutorial videos for more information.

  • Simpla offers integration capabilities with popular accounting software and tools, allowing seamless data transfer and enhancing the overall efficiency of financial management processes.

  • Simpla provides comprehensive customer support, including tutorials, documentation, and responsive customer service to assist users in utilizing the software effectively and resolving any issues that may arise.

Account settings

  • To access your account settings, log in to your account and navigate to the top-right corner. You will usually find a profile icon or a settings option that leads to your account settings page. Check out our video tutorial here.

  • Yes, you can change your username or email address in the account settings. Under Personal Information, you can edit such details and make these changes.

  • If you forget your password, click the "Forgot Password" option on the login page. Follow the instructions provided to reset your password.

Profile setup

  • Yes, you can add multiple accounts accounts under your profile settings. You may check out our video tutorial for this here.

  • Our platform/service currently operates in various countries & jurisdictions. Advise & Process module supports UAE & Saudi and its jurisdictions while our Analyse module is country-agnostic.

Advise module

  • The Advise module is an AI–powered tax advisor designed to provide guidance and support regarding tax-related queries. It uses artificial intelligence to offer advice, insights, and answers to your tax-related questions.

  • The module operates by leveraging AI algorithms to understand and analyze tax-related inquiries. It processes the information provided and offers tailored advice and explanations based on the context of your question.

  • The module can handle a wide array of tax-related queries, including but not limited to deductions, credits, filing requirements, tax planning, specific tax laws, and general inquiries about various tax categories.

  • No, the advice offered by the AI-powered tax advisor is for informational purposes only and should not be considered as a substitute for professional tax advice. Always consult with a qualified tax professional or advisor for personalized and legally binding guidance. We will be offering this as a service by the end of H1 2024.

  • Yes, users can provide feedback on the advice they receive. You may click the reaction button inside the conversation box or through the small chat icon on the lower-right part of your screen for feedback. This feedback helps improve the accuracy and relevance of future recommendations.

  • Yes, the module attempts to take into account the user's or company’s current context or situation when offering advice. This might include the details you set up in your profile upon signing in as well as any further points added in your conversation.

  • We regularly update the module to incorporate changes in tax laws and regulations. We aim to keep it fully up-to-date at all times and continually training our model to ensure maximum accuracy.

  • Currently, our focus lies on providing tax advice, while also delving into accounting laws, labor laws, and various other business-related factors. Our goal is to develop the Advise module into a comprehensive business specialist, capable of addressing a wide range of business environmental aspects.

Process module

  • The Process module is a feature within the Simpla software designed specifically to streamline invoice management processes. It facilitates the handling, processing, and uploading of invoices for efficient financial management.

  • It offers tools and functionalities that simplify the handling of invoices. It assists in validation, processing, and uploading invoices, optimizing the financial workflow.

  • Yes, you can. Simpla’s process module can process up to 20 invoices at a time.

  • Yes, the Process module supports multiple file formats for uploading invoices, including PDFs, CSV and XLSX ensuring flexibility in document submission.

  • In the first quarter of 2024, we anticipate offering integration capabilities with Xero, Zoho, and QuickBooks. Presently, our output format is in Excel, designed for easy labeling and customization, enabling seamless uploads into your accounting system of choice.

  • Yes, the module is designed to handle invoices from various vendors and in multiple currencies, providing flexibility to accommodate diverse business needs.

Analyse module

  • The Analyse module is a feature within our system/software that enables comprehensive financial analysis. It provides tools and functionalities to analyze financial data, aiding in better decision-making for businesses.

  • It allows you to analyze various financial metrics including but not limited to revenue, expenses, profitability ratios, liquidity ratios, growth indicators, and more, based on the data available within the system.

  • The module offers insights and a deeper understanding of your financial data through customizable analytics. This helps in identifying trends, strengths, weaknesses, and areas needing attention, aiding in more informed decision-making.

  • Yes, the Analyse module provides flexibility by allowing users to select on a dynamic drop-down menu and focus on specific financial metrics that are most relevant to their business needs, offering a tailored approach to analysis. New features coming in Q1 2024 which will allow you to run bespoke analysis combinations all at once.

  • Yes, the module allows for comparative analysis between multiple different time periods.

  • Yes, it includes features to generate reports, charts, graphs, and other visual representations, making it easier to interpret and communicate financial insights.

  • Yes, you can seek financial insights or advice from our AI-analyser simply by typing in your concerns or questions.